FAQs

FAQs2021-01-07T06:42:08+11:00
Can I pick up my order?2026-07-17T11:08:34+10:00

Yes, pick up is available during business hours where you arrive with a vehicle fit for purpose and able to carry your order safely without overloading. please call to ensure your order will be ready , all orders must be picked up in entirety

Can I drive near my wall?2026-07-17T11:05:21+10:00

As per our engineering specifications it is advised that you don’t drive within the prescribed distance from your wall. Please seek independent engineering advice where you are outside the prescribed distances advised in our engineering

How high can I build my wall?2026-07-17T11:02:21+10:00

Wall height will depend on choice of sleeper and soil type. Our engineering specification will advise you on suitable length sleeper for your proposed wall height.

How soon after ordering can I expect delivery?2026-07-17T11:01:37+10:00

Where stock is available delivery will be within the week , Although it is wise to allow a minimum of 7 days for your sleepers to be delivered where stock sleepers have been ordered. Please refer to terms of service for special orders.

How is my order delivered to site?2026-07-17T10:58:33+10:00

Your order will be delivered to site using trucks fitted with rear mounted forklifts. Delivery is charged to the kerb side and only if possible and safe will the driver drop elsewhere onsite.

Are the concrete sleepers engineer certified?2026-07-17T11:10:31+10:00

Yes. Engineering available on request

 

How long should my steel posts be?2026-07-17T11:12:00+10:00

We have engineering specifications available on request with post lengths and sizes in easy to follow chart format.

Are the concrete sleeper walls DIY?2026-07-17T11:12:49+10:00

Usually with the larger concrete sleepers weighing nearly 100kg and walls exceeding reach height, specialist equipment and professional skills are required to construct the wall. We can provide a list of recommended installers.

If the wall is small enough and you have the necessary manpower and know how then it is possible to construct it yourself.

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